1. Who we are
NITHRA DIGITAL is a digital marketing business based in Tiruchengode, Namakkal – 637211, Tamil Nadu, India. In this policy, “we”, “us” and “our” refer to NITHRA DIGITAL.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact information such as your name, phone number, email address and business address.
- Business information you provide while discussing or receiving our services.
- Messages and other information you send through phone, WhatsApp, email or social media.
- Website usage information such as browser type, device type, IP address, pages viewed and referral source, where analytics tools are enabled.
- Campaign, account and audience information that clients authorise us to access for providing marketing services.
Please do not send sensitive personal information unless it is necessary and specifically requested.
3. How we use information
We may use information to:
- Respond to enquiries and provide quotations or requested services.
- Plan, manage and improve digital marketing campaigns, websites and creative work.
- Communicate about projects, payments, support and service updates.
- Understand website performance and improve our services.
- Prevent misuse, maintain security and comply with legal obligations.
- Send marketing communications where you have requested them or where otherwise permitted by law. You may opt out at any time.
4. Legal basis and consent
We process information where it is necessary to respond to your request, perform a contract, meet a legal obligation, pursue a legitimate business interest or where you have provided consent. You may withdraw consent for future processing by contacting us, although this will not affect processing already completed lawfully.
5. Cookies and analytics
Our website may use cookies or similar technologies to remember preferences, understand traffic and measure marketing performance. You can control cookies through your browser settings. Disabling some cookies may affect website features. Third-party platforms used for analytics or advertising may set their own cookies under their respective policies.
6. Sharing of information
We do not sell or rent personal information. We may share information only when reasonably necessary with:
- Service providers supporting website hosting, analytics, communication, payment, advertising or campaign delivery.
- Advertising and technology platforms that a client authorises us to use.
- Professional advisers, regulators or authorities when required by law or necessary to protect legal rights.
- A successor organisation in connection with a legitimate business transfer, subject to appropriate safeguards.
Service providers are expected to use information only for the relevant service and to protect it appropriately.
7. Data retention and security
We retain information only for as long as reasonably necessary for the purpose collected, including project delivery, account administration, dispute handling and legal or tax requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
8. Your choices and rights
Subject to applicable law, you may ask us to access, correct, update or delete your personal information, restrict or object to certain processing, or withdraw consent. We may need to verify your identity before fulfilling a request. Some information may be retained where required by law or for legitimate record-keeping.
9. Third-party links and services
Our website may link to WhatsApp, social networks, advertising platforms or other third-party services. Their handling of information is governed by their own privacy policies, and we are not responsible for their websites or practices.
10. Children’s privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can take appropriate action.
11. Changes to this policy
We may update this Privacy Policy when our practices, services or legal requirements change. The revised policy will be posted on this page with an updated effective date.